**Office \& Production Coordinator \| North Hollywood, CA \| Full\-Time, On\-Site**
About us
Dreamliner Construction is a licensed home remodeling company (CSLB \#1130285\) serving Los Angeles and the Inland Empire. We build kitchens, bathrooms and room additions, and more. We are growing fast and need someone to run the paperwork side of every job so our crews and sales team can keep moving.
The role
You are the engine behind every project. From the moment a job is sold until the final invoice is paid, you keep the file complete, the permits moving and the homeowner informed. This is a production\-focused office role with lots of phone and computer time.
What you will do
* Build and manage project files: contracts, change orders, invoices, permits and photos
* Prepare contracts and send them out for electronic signature, then track them until signed
* Submit and follow up on city permit applications and inspections
* Create and send invoices and record payments in QuickBooks
* Keep trackers and documents up to date in Google Sheets and Google Docs
* Call and email homeowners with project updates, scheduling and next steps
* Reach out to potential clients and follow up on leads
* Order office supplies and marketing materials (flyers, door hangers, yard signs, business cards)
* Support the owners, sales team and field crews with whatever keeps jobs on track
What you bring
* 2\+ years of office or administrative experience (construction or remodeling is a big plus)
* Comfortable with Google Sheets, Google Docs and QuickBooks
* Clear, friendly communication on the phone, by email and in person
* Organized with details: you notice when a signature, date or document is missing
* Comfortable switching between phone calls and computer work all day
* Good energy, open to learning and hungry to grow
* Bilingual English/Spanish is a plus
What we offer
* $26/hour, full\-time (about $4,500/month)
* Monday to Friday, 8:30 AM to 5:00 PM
* Paid holidays and paid sick leave
* Performance bonus
* A clear path to Production Manager as the company grows
* Direct training from the owners
How to apply (required)
We do not hire from resumes alone. To be considered, record a short video (3 minutes max) answering the five questions below, and send the link to info@mydreamliner.com with the subject line "Office Coordinator: Your Full Name". Loom, unlisted YouTube or a Google Drive link all work. Please make sure the link is viewable.
Start your video by saying the word "Blueprint."
* Tell us about yourself and why this role at a remodeling company caught your eye.
* Describe a time you managed a lot of files, deadlines or moving pieces at once. How did you stay organized?
* Tell us about a time you handled a frustrated customer on the phone. What did you say, and how did it end?
* What is something you taught yourself recently, and how did you learn it?
* Tell us about a mistake you made at work and what you did about it.
Applications without a video will not be reviewed.
Pay: $25\.78 \- $29\.00 per hour
Work Location: In person